Unprofessional comment by nurse

My elderly mum was visited by a nurse today. My mum showed her a burn on her hand that she’d done accidentally on the oven shelf. The nurse responded by saying, that was stupid wasn’t it. I was in the room too. I thought that was extremely unprofessional and my mum feels really hurt by her comment. What should we do?

GP breaching confidentiality in notes

I told my GP something in confidence and asked him not to put it in my notes. He put it in my notes anyway, which have now been viewed by other members of the surgery. I’m mortified – it was deeply personal. Is there anything I can do?