Complaint about university counselling service
Can I complain about poor-quality, inappropriate or harmful university counselling?
Health
University failing to provide agreed support
Can I claim compensation if promised university counselling, welfare support or an agreed support plan is not provided?
University welfare outsourced to external provider
Who is responsible when university counselling or welfare support is provided by an outside company?
University duty of care to at-risk student
Does a university owe a duty of care when it knows a student is at risk of suicide or serious self-harm?
University duty of care to at-risk students
Must the university follow up if a student at known risk stops attending or misses welfare appointments?
University support after mental-health crisis
What support should the university provide after a mental-health crisis, suicide attempt or psychiatric hospital admission?
University duty of care after student death
What support should a university provide to students affected by another student’s suicide or sudden death?
University support after bereavement
What welfare and compassionate support should a university provide after a bereavement or traumatic event?
University support access outside term time
Can I access university counselling or welfare support outside term time or normal office hours?
Access to student welfare services
Can distance-learning, part-time and commuter students access the same university counselling and welfare services?
Continuity of mental-health support after university
What should happen to my mental-health support when I withdraw, graduate or otherwise become ineligible for university counselling?
Refusing medical treatment in UK
Can I refuse medical treatment in the UK?
NHS discharge without proper care
Can the NHS discharge an elderly patient without proper care in place?
Can I claim if a care home failed to prevent
Can I claim if a care home failed to prevent a fall or pressure sore?
Liability for agency nurse or locum harm
Who is legally responsible if an agency nurse or locum doctor causes harm?
Changing NHS consultant or hospital
Can I switch NHS consultants or hospitals if I am unhappy with my care?
Rights regarding NHS lost test results
What rights do I have if the NHS loses my test results?
Compensation for NHS waiting list delay
Can I claim compensation for a long NHS waiting list delay?
Repeated NHS operation cancellations
Can I complain if my operation is cancelled repeatedly by the NHS?
Pharmacy refusing to dispense medication
Can a pharmacy refuse to dispense my medication?