Challenging university hardship fund refusal
Can I challenge a university hardship-fund refusal or an unreasonable delay in emergency support?
Education
Recovery of overpaid student finance
Can Student Finance recover an overpaid grant or allowance caused by its own error?
Challenging Parents’ Learning Allowance refusal
Can I challenge a refusal or incorrect calculation of Parents’ Learning Allowance?
Challenging Adult Dependants Grant refusal
Can I challenge a refusal or incorrect calculation of Adult Dependants’ Grant?
Student finance travel grant refused
What can I do if my Student Finance travel grant for study abroad is refused, delayed or underpaid?
Teacher-training bursary payment dispute
What can I do if a teacher-training bursary or scholarship is refused, delayed, underpaid or reclaimed?
Challenging social work bursary decision
What can I do if a Social Work Bursary is refused, delayed, underpaid or calculated incorrectly?
University refusal to nominate for bursary
Can I challenge my university’s refusal to nominate me for a capped Social Work Bursary place?
Student loan treated as income
Can Universal Credit count a Maintenance Loan I did not apply for or receive as income?
Universal Credit student income deduction
Has Universal Credit calculated my student income deductions correctly during term time and university holidays?
Special Support element treatment for Universal Credit
Should the Special Support element of my Student Finance be ignored when Universal Credit is calculated?
Reporting sexual harassment to university
Can I report sexual harassment to my university even if there was no sexual assault?
University support without formal misconduct complaint
Can I receive university support after harassment or sexual misconduct without making a formal complaint?
Reporting harassment to university staff
Does telling a tutor, welfare adviser or other member of staff count as a formal harassment or sexual misconduct report?
Reporting university harassment anonymously
Can I make an anonymous or third-party report of harassment or sexual misconduct to my university?
University complaint rejected for lateness
Can the university reject a harassment or sexual misconduct complaint because it was reported late?
University jurisdiction over off-campus misconduct
Can the university investigate harassment or sexual misconduct that happened off campus, online or outside term time?
Mandatory mediation for harassment complaints
Can the university force me to use mediation or informal resolution for harassment or sexual misconduct?
Challenging repeated retelling of trauma
Can I challenge a university process that makes me repeatedly recount a traumatic incident?
Can I have a supporter or representative when reporting harassment
Can I have a supporter or representative when reporting harassment or attending an investigation meeting?