Short answer
Yes. In England and Wales you can normally access a university’s support services after experiencing harassment or sexual misconduct without making any formal complaint, and without the university starting a disciplinary or investigation process against anyone. Support and reporting are deliberately kept separate, so telling someone at the university that something has happened to you (often called a “disclosure”) is not the same as making a formal report or complaint, and does not oblige you to pursue one.
Why support does not depend on a complaint
Universities that are registered higher education providers are regulated by the Office for Students (OfS). The OfS Statement of Expectations on harassment and sexual misconduct, and the newer regulatory condition on this topic that took effect in the 2025/26 academic year, expect providers to make clear how students can “report, disclose or seek support and advice” and to provide “support for students regardless of whether a formal report or complaint is made”. That is why almost every university now runs a “Report and Support” style system that separates three different things: getting support, making an anonymous or informal disclosure, and making a formal report or complaint.
In practice this means you can approach wellbeing, counselling, a specialist sexual violence liaison or first responder, your college or department, or the students’ union advice service, and receive help without setting any formal process in motion. Disclosing to a support team does not automatically trigger an investigation of the other person.
What “support” can include
The kind of support available without a formal complaint typically covers wellbeing and counselling, specialist sexual violence support and referrals to external services, mental health support, academic adjustments such as extensions, deferral of assessments or mitigating circumstances, changes to accommodation, and practical safety measures. Universities can often put in place “precautionary” or “supportive” measures, for example adjusting timetables or seating so you do not have to be near the other person, without that step being a finding of wrongdoing against anyone. You can also usually get support with reporting to the police separately if you decide you want that, again without being forced to.
Important limits and caveats
There are a few situations where a university may need to act even if you do not want a formal complaint pursued.
Safeguarding and risk to others. If the university considers there is a serious ongoing risk to you or to other students or staff, it may take steps on its own initiative under its own procedures. Staff will usually explain this and try to keep you informed and involved, but they cannot always guarantee complete inaction where there is a genuine safety concern.
Confidentiality is strong but not always absolute. Support services are generally confidential, but confidentiality can be limited where there is a risk of serious harm, a legal obligation, or a safeguarding duty (for example involving children or a person at risk). Ask at the outset what the confidentiality position is for the particular service you approach.
Anonymous versus named disclosures. Many systems let you make an anonymous disclosure, which the university may use for pattern-spotting and to offer support, but a purely anonymous disclosure limits what tailored support they can arrange for you. A named disclosure to a support worker still does not force a formal complaint, but it does let them help you individually.
Different routes have different consequences. If you later ask the university to investigate or discipline the other person, or if you report to the police, those are separate decisions that you can make in your own time. Accessing support first does not commit you to either, and in most systems you can escalate later if you change your mind, subject to any time limits in the university’s own conduct procedures.
Missing facts that affect the position
The precise position depends on things worth checking, namely which university you attend and the exact wording of its student support, dignity and respect, and sexual misconduct policies, whether the other person is a student, a member of staff, or someone external, whether you are seeking help only for yourself or also want protective measures affecting the other person, and whether there is any ongoing safety risk. The detailed procedure, the named contact points, and the confidentiality carve-outs are all set out in each institution’s own published policy, which is authoritative for that institution’s rules.
Practical next steps
1. Look at your university’s “Report and Support” or student wellbeing pages and identify the option described as seeking support or disclosing, as distinct from making a formal report. Choosing the support-only route keeps control with you.
2. Contact the specialist team, for example a sexual violence liaison officer, first responder, or student wellbeing service, and say explicitly that at this stage you want support and are not making a formal complaint. Ask them to confirm that nothing formal will start without your agreement, and to explain the limits of confidentiality.
3. Ask about immediate practical help you may want now, such as academic mitigating circumstances or extensions, accommodation changes, or safety measures, all of which can usually be arranged without a complaint.
4. Consider external specialist support that is independent of the university, such as a local Rape Crisis or Sexual Assault Referral Centre (SARC), which can also preserve options like forensic evidence if you might later want to involve the police, without requiring you to decide now.
5. Keep a private note of dates, what happened, and any messages or evidence. This preserves your options if you later decide to make a formal complaint to the university, complain to the OIA (the Office of the Independent Adjudicator) if unhappy with how the university handles matters, or report to the police, none of which you are obliged to do to receive support.
If you tell me which university you attend, I can be more specific about the actual support routes and the exact separation between support and formal reporting in their published policy.
This answer draws on broad legal knowledge and checks current law, guidance and procedure against relevant sources.
Support and report at a glance | Support and Report for students | University of Exeterexeter.ac.ukOfS statement of expectations for preventing and addressing harassment and sexual misconductofficeforstudents.org.ukGet Support - Durham Universitydur.ac.ukSenate regulation 11, Appendix 2: Case management protocol | Policies | University of Leicesterle.ac.ukKNOW WHERE YOU STAND
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