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Interrupting university studies for health reasons
Can I voluntarily interrupt my university studies because of illness, bereavement or a mental-health crisis?
Read the answer →Short-term leave from university studies
Can I take short-term sick or compassionate leave without formally interrupting my university studies?
Read the answer →Refusal of late health-related application
Can a health-related interruption be refused because I was too unwell to apply by the deadline or provide evidence?
Read the answer →University refusing return after health interruption
Can the university refuse to let me return after a health-related interruption even if my doctor says I am fit to study?
Read the answer →University treatment conditions for study
Can the university require counselling, medication or other treatment as a condition of continuing or returning to study?
Read the answer →University interruption extension refusal
Can the university refuse to extend a health-related interruption or end my registration because I am not ready to return?
Read the answer →Return conditions after health interruption
Can the university require extra academic work before allowing me to return from a health-related interruption?
Read the answer →Access to student support during suspension
Can I still use university counselling and welfare services while my studies are interrupted or suspended?
Read the answer →Return-to-study meeting after health interruption
What should happen at a return-to-study meeting after a health-related interruption?
Read the answer →University welfare referral mishandled
What can I do if the university loses, closes or fails to respond to my counselling or welfare referral?
Read the answer →University welfare access without diagnosis
Can university counselling or welfare services refuse help because I do not have a diagnosis or medical evidence?
Read the answer →University counselling refused due to existing therapy
Can university counselling refuse me because I am already receiving NHS or private therapy?
Read the answer →University mental-health support refused
What can I do if university mental-health services say my needs are too complex, too high-risk or unsuitable for their service?
Read the answer →Limits on university counselling support
Can university counselling limit the number of sessions or end support while I still need help?
Read the answer →Delayed university mental-health support
What can I do if I need urgent mental-health support but the university offers only a routine appointment or waiting list?
Read the answer →University mental health support delay
What can I do if the university counselling or mental-health support waiting list is too long?
Read the answer →Fitness to study and physical illness
Can the university use a fitness-to-study procedure because of a physical illness or injury?
Read the answer →University welfare appointment cancellations
What can I do if university counselling or welfare appointments are repeatedly cancelled?
Read the answer →Discharge from university welfare services
Can university counselling or welfare services discharge me because I missed an appointment?
Read the answer →Failure to provide mental-health support
What can I do if university and NHS mental-health services pass me between them without arranging appropriate support?
Read the answer →Complaint about university counselling service
Can I complain about poor-quality, inappropriate or harmful university counselling?
Read the answer →University failing to provide agreed support
Can I claim compensation if promised university counselling, welfare support or an agreed support plan is not provided?
Read the answer →University welfare outsourced to external provider
Who is responsible when university counselling or welfare support is provided by an outside company?
Read the answer →University duty of care to at-risk student
Does a university owe a duty of care when it knows a student is at risk of suicide or serious self-harm?
Read the answer →University duty of care to at-risk students
Must the university follow up if a student at known risk stops attending or misses welfare appointments?
Read the answer →University support after mental-health crisis
What support should the university provide after a mental-health crisis, suicide attempt or psychiatric hospital admission?
Read the answer →University duty of care after student death
What support should a university provide to students affected by another student’s suicide or sudden death?
Read the answer →University support after bereavement
What welfare and compassionate support should a university provide after a bereavement or traumatic event?
Read the answer →University support access outside term time
Can I access university counselling or welfare support outside term time or normal office hours?
Read the answer →Access to student welfare services
Can distance-learning, part-time and commuter students access the same university counselling and welfare services?
Read the answer →Continuity of mental-health support after university
What should happen to my mental-health support when I withdraw, graduate or otherwise become ineligible for university counselling?
Read the answer →Access to university welfare records
Who can access my University disability, counselling and welfare records?
Read the answer →University welfare checks and medical records rights
What are my rights at University during welfare checks, risk panels and requests for medical records?
Read the answer →University counselling confidentiality and disclosure
Can university counselling disclose information to my parents, GP or department?
Read the answer →Fitness-to-study suspension over mental health
Can the university suspend me under a fitness-to-study procedure because of mental health?
Read the answer →Ending student accommodation contract early
Can illness, disability or bereavement release me from my student accommodation contract?
Read the answer →Ending student tenancy on mental-health grounds
Can I leave student accommodation because of serious mental-health difficulties?
Read the answer →Disclosure of student health information
Who can the university tell about my health condition?
Read the answer →