Consumer

Can I get a refund if my order arrives damaged?

Is the retailer or courier responsible if my delivery goes missing?

What can I do if my parcel says delivered but I never received it?

Can I claim for damage caused by a faulty product?

Can I reject a faulty appliance if installation caused the issue?

What if a replacement product develops the same fault?

Can I demand a refund instead of accepting a repair?

What are my rights if a product becomes faulty after 30 days but within 6 months?

What are my rights if a product is faulty within 30 days?

Can a company charge a cancellation fee if I cancel during the cooling-off period?

What are my rights if a retailer says refunds are only given as store credit?

Can I return sale items in the UK?

Can a retailer deduct money from my refund because I opened the packaging?

Can a shop refuse a refund if I bought the item in-store and just don’t want it?

Can I get a refund if I changed my mind after buying something online?

I was recently on a long haul flight and I believe I got food poisoning from the airplane food. The sickness lasted 2 days but I was weakened for nearly a week. Do I have strong grounds to make a claim or not?

Im on a flight and I overheard the stewardess make a racial slur to her college, I feel offended can I take action? If so how?

My dad is disabled and his flight has just been delayed by 10 hours, should he be entitled to any extra compensation, should they look after him more somehow because of his special needs?

My mums flight has just been delayed by 1 hour, can she claim compensation? What should she do?

My flight has just been delayed by 2 hours, can I claim compensation? how does it work, what do I do?