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Refund for cancelled graduation ceremony
Can I obtain a refund after a graduation ceremony is cancelled or materially changed?
Read the answer →Travelling with expired Railcard
What happens if I travel with an expired Railcard?
Read the answer →Railcard not linked to ticket
What if I owned a Railcard but failed to link it to the ticketing app?
Read the answer →Prosecution for incorrect train ticket
Can I be prosecuted for buying the wrong ticket or travelling by the wrong route?
Read the answer →Challenging maximum fare charge
How do I challenge a contactless incomplete-journey or maximum-fare charge?
Read the answer →Fare evasion consequences for record and career
Can a rail settlement or prosecution affect my criminal record, visa or professional course?
Read the answer →Using child ticket as adult
Can an older / mature University student lawfully travel using a child ticket?
Read the answer →Refund for substandard unaccredited course
Can I obtain a refund from a private course that was poor quality or not properly accredited?
Read the answer →Challenging university parking permit refusal
How can I challenge a university parking permit or registration failure?
Read the answer →University campus parking charge dispute
What can I do about a University disabled-parking or private campus parking charge?
Read the answer →Cancelling gym membership early
Can I cancel a gym membership because I have moved, become ill or left university?
Read the answer →Faulty electronics bought for university
What rights do I have when a laptop or phone bought for university is faulty?
Read the answer →Liability for lost belongings in university services
Who is liable when a University storage, parcel, laundry or delivery service loses my belongings?
Read the answer →Choosing between chargeback and small claim
Should I use a chargeback, section 75 claim, ombudsman or small claim?
Read the answer →Recovering cancelled society trip costs
Can I recover University society-trip, event, flight or hotel costs after cancellation?
Read the answer →Ending broadband contract early
Can I end a broadband contract when my student tenancy finishes?
Read the answer →Disputing estimated energy bill with reading
Can I dispute an estimated energy bill with a meter reading?
Read the answer →Unexpectedly high energy bill
What can I do if my energy bill is much higher than expected?
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