PIP mandatory reconsideration time limit

You have one calendar month from the date of the PIP decision letter to request a mandatory reconsideration. The relevant date is the date on the decision letter itself, not the date you received it.

Late requests:

If you miss the one-month deadline, you can still request a mandatory reconsideration up to 13 months from the date of the decision, but only if you can show that there are special circumstances explaining why your request is late. The DWP has discretion to accept a late request within that extended period if the reasons are considered good enough. Examples might include a period of hospitalisation, a serious deterioration in your condition, or not having received the letter in time. After 13 months, the absolute time limit has passed and a late request cannot be accepted.

How to make the request:

You can request a mandatory reconsideration by telephone, in writing, or online. It is generally advisable to do it in writing so you have a clear record. You should explain why you disagree with the decision and, if possible, provide any additional evidence that supports your case, such as further medical evidence, letters from your GP, consultant, or other professionals involved in your care.

Practical points:

1. Even if you do not yet have additional evidence ready, submit your request within the one-month deadline to protect your position. You can send supporting evidence afterwards.
2. Keep a copy of everything you send and make a note of the date you sent it.
3. If you telephone, note down the date, time, and the name of the person you spoke to.
4. While you are waiting for the mandatory reconsideration outcome, your PIP payments may stop or change depending on whether this is a new claim or a renewal, so check your specific situation carefully.

If the mandatory reconsideration is unsuccessful, you then have a further one calendar month from the date of the mandatory reconsideration notice to appeal to the First-tier Tribunal (Social Entitlement Chamber). That appeal route is independent of the DWP and many claimants do succeed at tribunal, so it is well worth considering if your mandatory reconsideration is refused.